Introducing Treats by Heartwood Inns
Introducing Treats. The Heartwood Inns loyalty app designed to make every visit to The White Bear more rewarding.
From complimentary drinks and desserts to VIP perks like 15% off food, exclusive room offers and birthday fizz on us – Treats is our way of saying thank you.
Download the app now and enjoy your first reward at The White Bear: a complimentary drink on us!
No app? No problem. Click here to sign up.
Already signed up? Log in here.
What do you get with Treats?
With Treats, every visit comes with a reward. From your very first download to becoming a VIP, enjoy delicious perks every step of the way:
- A welcome drink just for downloading the app
- Complimentary starters, mains, desserts and drinks – choose from various selections every time you dine at The White Bear!
- Exclusive VIP perks like 15% off food for up to 6 guests for a whole year
- Birthday fizz on the house to celebrate in style (champagne upgrade when you hit VIP status)
- 10% off stays and access to exclusive room packages
- Surprise rewards throughout the year – just because!
1.
Download Treats
& visit The White Bear
Download the Treats app and head to The White Bear. Enjoy our great food and receive a drink on the house. Your Treats journey starts here!
2.
Enjoy your
dining and drinks
Sit back, relax, and enjoy your favourite dishes and drinks. If you already have Treats in your app, order a full priced main and enjoy the treat of your choice on the house.
3.
Unlock and collect your
next Treat
Spend £25 in a day to earn your next reward. Visit 5 times and unlock VIP status that comes with a wealth of benefits including 15% off your food up to 6 guests and more.
Pick your Treat
Every visit brings you closer to delicious rewards at The White Bear.
From complimentary drinks and desserts to VIP perks, here’s what you can enjoy as you climb the Treats tiers.
Bronze Tier
Your welcome Treat when you download the app
Start your journey with a complimentary drink on us for up to 8 guests when 8 mains are ordered – choose from a chilled bottle of beer (0% always available), a refreshing soft drink, a glass of wine or a sparkling prosecco.
After your 1st visit
Treat yourself to a delicious complimentary dessert from our menu or enjoy another complimentary drink.
After your 2nd visit
Tuck into any of our starters on the house or elevate your experience with a handcrafted cocktail or mocktail on us.
Silver Tier
After your 3rd visit
Enjoy a complimentary main course, crafted with the finest seasonal ingredients or raise a glass of premium champagne or a large wine.
After your 4th visit
Order 3 courses and enjoy your starter and dessert on the house, or share a bottle of wine completely on us.
…and then you join the Treats VIP Tier!
After your 5th visit
Congratulations – you’ve reached VIP status! As a VIP, you’ll enjoy:
15% off food for up to 6 guests, 7 days a week – as often as you like, for a whole 12 months
Your birthday drink upgrade to champagne, because special occasions deserve something extraordinary.
As a VIP, every visit is a celebration. Keep dining, keep enjoying, and keep your VIP status all year long.
How to collect your Treats
Spend a minimum of £25 on food and or drink (after discounts, including service charge) across as many transactions in any one day, and a reward is automatically added to your Treathouse app when you present your QR code when you make payment.
No points, just delicious perks as a thank you for your visit.
Collect 5 Treats = VIP status
No Rush to Redeem
You can collect rewards without using them straight away – just one Treat can be redeemed and collected per table, per day when one full priced main from the à la carte or specials is ordered. Why not spend £25 and collect your next Treat too? Please note that we cannot split bills for guests to collect their next reward. Only one Treats guest can redeem and collect their next reward per table.
Rewards last 3 months and can be used 7 days a week at The White Bear, except Christmas Day, Valentine’s Day, Mother’s Day, or Father’s Day (though you’ll still collect rewards on those days).